Sales Policy
Effective Date: January 8, 2025
Welcome to Fraglasni! Our Sales Policy outlines the terms and conditions for purchasing products from us. Please review this policy carefully to ensure a smooth and satisfying shopping experience.
1. Order Placement
- Orders can be placed through our website, email, or phone.
- Customers are responsible for ensuring all provided information is accurate to avoid delays.
- Orders are subject to availability, and we reserve the right to decline any order.
2. Pricing and Payment
- All prices are listed in USD and are subject to change without prior notice.
- Accepted payment methods include credit/debit cards, PayPal, and bank transfers.
- Payment must be completed at the time of purchase unless otherwise agreed upon.
3. Shipping and Delivery
- Orders are processed within 2-5 business days after payment confirmation.
- Shipping costs are calculated at checkout and vary based on location and order size.
- Free shipping is available for orders over $100 within the United States.
- Delivery times may vary based on the destination. Fraglasni is not responsible for delays caused by carriers or unforeseen circumstances.
4. Cancellations and Modifications
- Orders can be canceled or modified within 24 hours of placement by contacting our customer support.
- After 24 hours, cancellations or modifications may not be possible if the order has already been processed or shipped.
5. Returns and Refunds
- Please refer to our Refund and Returns Policy for detailed information on returns, exchanges, and refunds.
- Fraglasni reserves the right to reject refund or return requests that do not meet our policy requirements.
6. Product Warranty
- Certain products may come with a manufacturer’s warranty. Please review the product details for warranty information.
- Fraglasni is not responsible for damages caused by misuse or unauthorized modifications of the product.
7. Customer Support
- For any inquiries, assistance, or complaints, contact us at:
- Phone: (610) 530-4243
- Email: info@fraglasni.com
- Website: https://fraglasni.com
8. Amendments to the Policy
- Fraglasni reserves the right to update or amend this Sales Policy at any time. Updates will be posted on our website, and it is the customer’s responsibility to review them before making a purchase.
Thank you for choosing Fraglasni! Your trust and satisfaction are our priorities. We are committed to providing you with high-quality products and exceptional service.