Sales Policy

At Fraglasni, we strive to provide high-quality fruits and vegetables to every customer through a transparent and customer-focused sales process. This Sales Policy outlines the terms and conditions related to purchasing products through our website at https://fraglasni.com.

1. Product Availability

All products displayed on our website are subject to availability. We aim to keep our online inventory up to date, but due to the nature of perishable goods, availability can change rapidly. If a product is out of stock after you place your order, we will contact you promptly to offer a replacement, refund, or backorder option.

2. Pricing

All prices are listed in GBP (£) and include applicable VAT unless otherwise stated. We reserve the right to change product prices at any time without prior notice, but the price charged will be the price displayed at the time you place your order.

3. Order Confirmation

After placing an order, you will receive a confirmation email with the details of your purchase. This email confirms that we have received your order but does not guarantee acceptance. We reserve the right to cancel any order due to pricing errors, product unavailability, or suspected fraud.

4. Modifying or Cancelling Orders

Orders can be modified or canceled within 1 hour of placement by contacting us directly. Once orders have been processed for delivery, we cannot guarantee changes or cancellations.

5. Promotions and Discounts

Promotional offers, coupon codes, and discounts are subject to terms and conditions and may be withdrawn at any time. Only one promotion or coupon code may be applied per order unless explicitly stated otherwise.

6. Resale Prohibited

Our products are intended for personal consumption only. Resale of Fraglasni products without prior written consent is strictly prohibited.

7. Contact and Support

If you have questions or concerns about your order, our sales process, or a specific product, please contact us via:

Effective Date: July 6, 2025

Expiration Date: December 31, 2025 (or until replaced by an updated version)