Payment Policy

At Fraglasni, we provide a secure and convenient payment process to ensure a smooth shopping experience for all customers. This Payment Policy outlines the accepted methods of payment and important terms related to transactions on our website https://fraglasni.com.

1. Accepted Payment Methods

We accept the following payment options:

  • Visa
  • MasterCard
  • American Express
  • PayPal
  • Apple Pay / Google Pay
  • Bank Transfer (by request)

2. Payment Timing

All orders must be paid in full at the time of checkout. Orders will not be processed or dispatched until payment has been received and confirmed by our system.

3. Secure Payments

All online transactions are encrypted and processed securely through trusted third-party payment gateways. Fraglasni does not store or have access to your full credit/debit card information.

4. Order Confirmation

Once payment is successfully processed, you will receive an email confirmation with your order summary and receipt. Please retain this for your records.

5. Failed or Declined Payments

If your payment fails or is declined, your order will not be processed. Please contact your bank or payment provider for more information, or try an alternative payment method.

6. Refund Processing

Approved refunds will be issued back to the original payment method used for the order. Please allow 3–7 business days for the refund to appear in your account, depending on your bank or provider.

7. Fraud Prevention

Fraglasni reserves the right to cancel or hold any order that appears suspicious or potentially fraudulent. We may request additional verification from customers before proceeding.

8. Currency

All payments are processed in GBP (£). If you are using an international card, your bank may charge a foreign transaction fee or convert the amount at their exchange rate.

9. Questions or Payment Issues

If you experience any issues during payment or have questions about billing, please contact our support team immediately:

Effective Date: July 6, 2025

Expiration Date: December 31, 2025 (or until updated with new terms)